TJONADI, C.; WIJAYA, K. V.; ROSELIN, V.; NATALIE, V.; MAULANA, A. Manajemen Layanan Teknologi Informasi Perusahaan Perseroan Menggunakan Information Technology Infrastructure Library Service Operation: Literature Review. JDMIS: Journal of Data Mining and Information Systems, [S. l.], v. 1, n. 2, p. 56–62, 2023. DOI: 10.54259/jdmis.v1i2.1611. Disponível em: https://www.journal.yp3a.org/index.php/jdmis/article/view/1611. Acesso em: 21 apr. 2026.